Privacy Policy

Effective Date: 05/01/2026
The Lupe Fund (“The Lupe Fund,” “we,” “us,” or “our”) respects your privacy and is committed to handling personal
information responsibly.
This Privacy Policy explains how we may collect, use, disclose, and protect information when you visit thelupefund.org,
apply for assistance, contact us, make a donation, register for an event, or otherwise interact with The Lupe Fund.
By using our website or providing information to us, you acknowledge the practices described in this Privacy Policy.

1. Information We May Collect
The information we collect depends on how you interact with The Lupe Fund.
Information You Provide to Us
We may collect information you voluntarily provide, including:
● Name
● Email address
● Telephone number
● Mailing address
● City and state
● Information submitted through contact forms
● Event registration information
● Volunteer, sponsorship, or partnership inquiries
● Other information you choose to provide
Assistance Application Information
If you apply to The Lupe Fund for veterinary assistance, we may collect information necessary to review and administer your
request, including:
● Applicant contact information
● Information about your French Bulldog
● Veterinary provider information
● Medical conditions and treatment information relating to the animal
● Veterinary treatment plans
● Veterinary estimates and anticipated costs of care
● Veterinary records or supporting documentation
● Photographs
● Amount of assistance requested
● Information concerning financial need or hardship
● Communications between you, The Lupe Fund, and your veterinary provider
● Any additional documentation reasonably necessary to evaluate an application
Please do not provide information that is not requested or reasonably necessary for your application.

2. Veterinary Provider Verification
Applicants requesting financial assistance must provide documentation supporting the estimated cost and nature of the
veterinary care being requested.
As part of reviewing an application, The Lupe Fund may contact the veterinary office identified by the applicant to verify

information including:
● The identity of the animal
● Recommended treatment
● Estimated treatment costs
● Scheduling or treatment status
● Veterinary office payment information
● Other information reasonably necessary to evaluate or administer an approved grant
By submitting an application, you authorize The Lupe Fund to communicate with the veterinary provider you identify for
purposes related to your request for assistance.
If financial assistance is approved, The Lupe Fund pays approved funds directly to the veterinary provider. The Lupe Fund
does not provide approved assistance funds directly to applicants or other individuals.

3. Donations and Event Transactions
The Lupe Fund currently uses Zeffy, a third-party fundraising platform, to facilitate online donations, event registrations,
ticket purchases, sponsorships, and certain fundraising activities.
When you complete a transaction through Zeffy, information you provide through that platform is also subject to Zeffy’s
own privacy policy and terms.
The Lupe Fund may receive information associated with your transaction, such as your name, contact information, donation
or purchase amount, event registration information, and other information you choose to provide.
Payment card and payment-processing information is handled through third-party payment providers and is not intended to
be collected or stored directly by The Lupe Fund through this website.

4. Website and Technical Information
When you visit our website, certain information may be collected automatically through cookies, analytics tools, web
hosting providers, or similar technologies.
This may include:
● IP address
● Browser type
● Device type
● Operating system
● Pages viewed
● Referring website
● Approximate geographic location
● Date and time of visits
● Website interactions
We may use this information to understand how visitors use our website, improve website functionality, measure outreach
efforts, maintain security, and identify technical issues.

5. How We Use Information
The Lupe Fund may use collected information to:
● Review applications for veterinary assistance
● Verify veterinary treatment and estimated costs
● Communicate with applicants and veterinary providers
● Administer approved assistance

● Process and document donations
● Manage events and registrations
● Communicate with donors, supporters, sponsors, volunteers, and partners
● Respond to questions and inquiries
● Maintain organizational and financial records
● Improve our website and programs
● Protect against fraud, misuse, or unauthorized activity
● Comply with legal, regulatory, accounting, or reporting obligations
● Carry out The Lupe Fund’s charitable mission

6. How We May Share Information
The Lupe Fund does not sell personal information.
We may disclose information when reasonably necessary to operate our organization, including to:
Veterinary Providers
We may communicate with an applicant’s veterinary provider to review, verify, coordinate, and pay for approved veterinary
care.

Service Providers
We may use third parties that assist with website hosting, forms, email, data storage, analytics, fundraising, event
administration, payment processing, or other nonprofit operations.
These providers may receive information necessary to perform services on our behalf.
Zeffy and Payment Providers
Donations, ticket transactions, and certain fundraising activities may involve Zeffy and its payment-processing partners.
Legal or Regulatory Purposes
We may disclose information when reasonably necessary to:
● Comply with applicable law
● Respond to lawful requests
● Protect The Lupe Fund, its assets, or its legal rights
● Investigate suspected fraud or misuse
● Protect the safety or rights of others
● Meet nonprofit reporting, accounting, or regulatory obligations

7. Applicant Stories, Photos, and Testimonials
The Lupe Fund may wish to share stories about French Bulldogs and families who have received assistance in order to
demonstrate our mission and impact.
We will not intentionally publish an applicant’s personal story, testimonial, identifiable photograph, or other identifying
information for promotional purposes without appropriate permission.
Consent to the public use of stories or photographs may be requested separately from an application for assistance.
Receiving assistance is not conditioned upon agreeing to participate in promotional activities unless clearly disclosed
otherwise.

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8. Email and Communications
If you provide your email address, we may use it to communicate with you regarding:
● An assistance application
● A donation
● An event
● An inquiry
● A sponsorship or partnership
● The Lupe Fund’s programs or activities
Where applicable, fundraising or promotional emails will include a method for opting out of future marketing
communications.
Operational communications relating to an active application, transaction, donation, or event may still be sent when
necessary.

9. Cookies and Analytics
Our website may use cookies and similar technologies to operate the website, remember preferences, understand website
traffic, and improve visitor experience.
Your browser may allow you to block or delete certain cookies. Doing so may affect some website functionality.

10. Data Retention
We may retain information for as long as reasonably necessary to:
● Process and document assistance applications
● Administer grants and payments
● Maintain donation and tax records
● Meet legal, accounting, nonprofit, and regulatory requirements
● Resolve disputes
● Protect against fraud
● Maintain organizational records
Retention periods may vary depending on the type of information involved.

11. Data Security
The Lupe Fund takes reasonable administrative, technical, and organizational measures intended to protect personal
information.
However, no website, email system, database, or electronic transmission can be guaranteed to be completely secure. You
provide information electronically at your own risk.

12. Third-Party Websites
Our website may contain links to third-party websites or services, including Zeffy and social media platforms.
The Lupe Fund does not control the privacy practices of third parties. When you leave our website or use a third-party
service, that provider’s privacy policy and terms govern your interaction with that service.

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13. Children’s Privacy
This website is not directed toward children under 13, and The Lupe Fund does not knowingly seek to collect personal
information directly from children under 13 through the website.
Applications for assistance should be submitted by an adult who is legally able to provide the requested information.

14. Your Information
You may contact us to request that we:
● Correct inaccurate contact information
● Update information you previously provided
● Remove you from non-essential communications
● Address a question or concern regarding our handling of your information
Certain records may need to be retained for legal, financial, accounting, nonprofit, fraud-prevention, or operational
purposes.

15. Changes to This Privacy Policy
The Lupe Fund may update this Privacy Policy periodically.
When changes are made, the updated version will be posted on this page with a revised effective date.
Your continued use of the website after an updated Privacy Policy is posted constitutes acknowledgment of the updated
policy.

16. Contact Us
Questions about this Privacy Policy or The Lupe Fund’s privacy practices may be directed to:
The Lupe Fund

7901 4th St N STE 300, Saint Petersburg FL 33702
Email: info@thelupefund.org
Website: thelupefund.org